Thank you for choosing The Forestory Brartiger Resort for your stay. We strive to provide you with the best experience possible. Please read our refund and returns policy carefully.
Cancellation Policy
Guests may cancel their reservation up to 48 hours before the scheduled arrival date for a full refund. Cancellations made within 48 hours will incur a charge of one night’s stay.
Refund Process
Refunds will be processed within 7-10 business days after the cancellation request is approved. The refund will be issued to the original payment method used at the time of booking.
Non-Refundable Reservations
Some special offers and promotional rates may be non-refundable. Please check the terms and conditions at the time of booking.
Changes to Reservations
Changes to your reservation can be made up to 48 hours before the arrival date without any fees. Any changes made within 48 hours may incur additional charges.
Contact Us
If you have any questions regarding our refund and returns policy, please contact our customer service team at info@theforestorybrartigerresort.com.
We appreciate your understanding and look forward to welcoming you to The Forest Story Brartiger Resort!